The Challenge
A residential cleaning company struggled to keep up with appointment scheduling and follow-ups. Their office staff spent too much time coordinating with clients, leading to missed calls, lost leads, underutilized crews, and ultimately slower growth.
Our Approach
Rapid Support Services deployed a team of Appointment Setters and Sales Representatives who managed inbound and outbound scheduling via phone and digital channels. We integrated directly with the company’s booking system, confirmed appointments, and upsold recurring service packages to increase customer lifetime value.
The Results
Customer bookings increased by 50% and overall revenue grew by 38% over two years as a direct result of the dedicated appointment-setting team.
Meanwhile, the company’s internal staff could focus on delivering high-quality services and improving customer experience rather than juggling schedules and phone calls.
Appointment Setting & Sales Solutions for Home Services
- Inbound & Outbound Appointment Scheduling
- Upselling of Recurring or Add-On Services
- Calendar Management & Confirmation Calls
- CRM & Booking System Integration
- Reporting and Performance Tracking
Your Growth Partner
With Rapid Support Services, you don’t just manage appointments — you create a scalable, revenue-driving engine that keeps your calendar full and your teams productive. We handle the time-consuming scheduling work so you can focus on delivering excellent service and expanding your business.